Shipping & Returns

Shipping

Choose your shipping at checkout, please note some options may not be available if couriers are facing delays during busy periods.

Warranty

Devices come with a 1 year manufacturing warranty. Please note this does not cover damage or misuse of the product caused by the buyer nor does it cover accessories.

Returns

If you are not happy with your purchase, you have 14 days to return your item(s). Please note that the item must be new and unused, with all the original accessories, free gifts, packaging and manufacturing seals intact to be eligible for a full refund. Please note that we are unable to refund any delivery or postage costs incurred. Any device or product once opened cannot be returned for hygiene reasons. Trade needle based products cannot be returned. 

Fill out our contact form to start the return process.